Template notice: This document is a starting template, not legal advice. Replace the bracketed placeholders and have it reviewed by a qualified lawyer before publishing — especially if you serve users in the EU/UK (GDPR), California (CCPA/CPRA) or India (DPDP Act).
1. Introduction
This Privacy Policy explains how ASV Tech Solutions ("ASV Tech Solutions", "we", "us" or "our") collects, uses, discloses and safeguards your information when you visit our website at [https://asvtechsolutions.com] (the "Site"), contact us, or engage us for services.
By using the Site or submitting information to us, you acknowledge that you have read and understood this Policy.
2. Who we are
ASV Tech Solutions is a software development studio operated from [Pune, India]. For the purposes of applicable data protection law, we are the "data controller" of personal data processed through the Site and our client engagements, unless we are acting as a processor on behalf of a client (see Section 6).
- Business name: [ASV Tech Solutions / registered entity name]
- Registered address: [full postal address]
- Contact email: privacy@asvtechsolutions.com
3. Information we collect
3.1 Information you give us
- Contact form / enquiries: your name, email address, company name (optional) and the contents of your message.
- Client onboarding: billing details, contract information, project materials and any personal data you choose to share with us during a project.
- Correspondence: records of emails, calls and messages exchanged with us.
3.2 Information collected automatically
- Usage data: pages visited, referring URL, approximate location (derived from IP), browser and device type, and timestamps.
- Cookies and similar technologies: see Section 7.
3.3 Information from third parties
We may receive limited information from analytics providers, payment processors, and business contacts who refer you to us.
4. How we use information
- To respond to your enquiries and provide requested information.
- To deliver, manage and invoice for our services.
- To operate, maintain and improve the Site.
- To send administrative communications (e.g. changes to terms or policies).
- To send marketing communications where you have opted in — you can unsubscribe at any time.
- To detect, prevent and address security incidents and fraud.
- To comply with legal obligations and enforce our agreements.
5. Legal bases for processing (EEA/UK users)
Where the UK GDPR or EU GDPR applies, we rely on the following legal bases:
- Contract: to take steps at your request before entering a contract and to perform a contract with you.
- Legitimate interests: to run and secure our business, respond to enquiries, and understand how the Site is used — balanced against your rights.
- Consent: for non-essential cookies and opt-in marketing. You may withdraw consent at any time.
- Legal obligation: for tax, accounting and regulatory requirements.
8. Data retention
We keep personal data only as long as necessary for the purposes set out above:
- Enquiries that do not become projects: up to [24] months.
- Client and billing records: for the duration of the engagement plus the period required by tax and contract law (typically [7] years).
- Analytics data: retained per the provider's configured retention period ([e.g. 14 months]).
When no longer needed, data is deleted or anonymised.
9. Security
We use appropriate technical and organisational measures to protect personal data, including encryption in transit (TLS), access controls, least-privilege permissions and regular reviews. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data ("right to be forgotten").
- Restrict or object to certain processing.
- Request portability of data you provided to us.
- Withdraw consent at any time, without affecting prior processing.
- Lodge a complaint with your supervisory authority (e.g. the ICO in the UK, or your local Data Protection Authority; in India, the Data Protection Board).
To exercise any right, email privacy@asvtechsolutions.com. We will respond within the timeframe required by applicable law (generally 30 days).
11. International data transfers
We may process and store information in countries other than where you live, including [India and the United States]. Where we transfer personal data internationally, we use safeguards such as Standard Contractual Clauses or reliance on an adequacy decision, as applicable.
12. Children's privacy
The Site is not directed at children under 16 (or the age of digital consent in your jurisdiction), and we do not knowingly collect their personal data. If you believe a child has provided us information, contact us and we will delete it.
13. Changes to this Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be notified through the Site or by email where appropriate. Continued use of the Site after changes take effect constitutes acceptance.
14. Contact us
Questions or requests regarding this Policy or your personal data:
- Email: privacy@asvtechsolutions.com
- Post: ASV Tech Solutions, [full postal address]